COVID-19 Update: Your safety is our top priority - Contact-Free service & rentals available now. Learn More

COVID-19

A Message for Customers and Friends of Universal Storage Group Facilities, from AJ Ross, CEO:

In these uncertain times, I wanted to reach out personally about what we are doing here at USG as the situation around the novel coronavirus (COVID-19) continues to evolve.

USG’s primary concern is the health and safety of our customers and our team members. Please rest assured that we are actively monitoring the situation and all updates, and doing everything we can to help avoid service disruption to our operations. We're following guidance from public health officials and government agencies, including the Centers for Disease Control and the World Health Organization, so we can make ongoing assessments and stay in constant communication with our team members to provide information and guidance as developments unfold.

The cleanliness of our facilities is always a top priority for us, and now more than ever. In addition to our regular cleaning procedures, increased protective measures are being taken at all locations:

As state and local government agencies issue mandatory closures of business and shelter in place orders, we have responded quickly with our Hands-Free Operations Plan that has been crafted to allow fellow Essential Businesses to operate as usual, maintain current Essential Business customer unit access, and continue to serve new and existing customers safely while adhering to the mandatory orders and health regulations.

Many of our customers are depending on their storage units for supply chain continuity. To support our customers, our communities, and to help maintain stability, we are committed to remain at their service.

Therefore, our Hands-Free Operations Plan includes:

Sincerely,
AJ Ross

CEO
Universal Storage Group
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